Shipping policy

Shipping Policy for Sofasaleuk.com

At Sofasaleuk.com, we prioritise a smooth and convenient delivery experience. Once you place your order, we will contact you to arrange a delivery date and time that suits your schedule. Delivery times typically range from 4 to 6 weeks, so we strongly advise contacting us before ordering to receive an accurate estimated time of arrival (ETA) and set clear expectations.

To ensure everyone’s safety, our delivery team follows strict health and safety guidelines while handling and transporting your sofa. Please ensure that the delivery address is accessible and free of obstacles.

In case of a missed delivery due to the customer’s unavailability or access issues, a re-delivery fee will be incurred. We appreciate your understanding as this helps us manage resources efficiently.

Deliveries to the Scottish Highlands and Ireland are subject to a £99 surcharge paid upon checkout.

If you have any questions or special requirements, feel free to reach out. We’re here to help make your sofa delivery hassle-free!

Price match promise

We always monitor other retailers' prices to offer you the best value.

Made with care

We believe in fairly priced quality and providing a 5-star service.

A team with a goal

Real people providing personal and proactive customer service.

Useful information & assistance

If you need assistance, our friendly South Yorkshire-based customer service team is here to help. You can reach us by phone at 01226 492 177, Monday to Friday between 9am and 5pm.

We’re ready to answer your questions, offer support, or guide you through any concerns you might have.

Prefer a quieter way to get in touch? Visit our contact page and simply fill out the contact form. It’s a convenient option if you’d rather write to us, and we’ll get back to you as soon as we can.

Whether by phone or online, connecting with us is easy and straightforward. We look forward to hearing from you!

Delivering Your Sofa

Once you place your order with SOFASALEUK.COM, a member of our friendly team will give you a call to arrange a convenient delivery date and time that suits your schedule. On the day of delivery, our professional team will bring your sofa to any room of your choice and assemble it for you, ensuring it’s ready to enjoy without any hassle.

Deliveries to the Scottish Highlands and Ireland are subject to a £99 surcharge paid upon checkout.

Best of all, delivery is completely free on every single order—no hidden fees or surprises. If you have any questions, need extra assistance, or want to discuss your delivery options, just call our helpful team on 01226 492 177. We're here to make your sofa shopping and delivery experience as smooth and enjoyable as possible.

Shipping & Delivery Policy

Refunds & Returns Policy

Terms Of Service Policy

At SOFASALEUK.COM, we pride ourselves on offering a wide selection of sofas and armchairs at affordable, competitive prices.

Each piece is crafted by skilled artisans, ensuring the highest quality and comfort for your home.

Based in Barnsley, South Yorkshire, we are proud to be part of the Heritage Home UK Furniture Group. Visit our corporate information page to discover more about SOFASALEUK.COM and our parent company The Heritage Home Furniture Group.

Whether you’re updating your living space or furnishing a new home, SOFASALEUK.COM is here to provide you with styles that combine quality, craftsmanship, and value.

©SOFASALEUK.COM

Registered company number: 17047147

Registered office: 128 City Road, London, United Kingdom, EC1V 2NX